Privacy policy

Updated: 20th January 2025

The Blondes Restoration (“we”, “our”, “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access our website, purchase our services, or engage with us on social media.

It also outlines your rights under the UK General Data Protection Regulation (UK GDPR).

Please read this policy carefully. By continuing to use our website, you accept the terms outlined here. We encourage you to check this page regularly, as updates will be reflected by the “last updated” date above. If significant changes are made, we will notify you where appropriate.

Information We Collect

We collect various types of personal information to provide and improve our services. By using our website or services, you consent to the collection, use, and processing of the following information:

1. Personal Data

Information that identifies you, such as:

Name

Email address

Phone number

Billing and delivery addresses

Demographic details (e.g., age, gender, location)

You provide this data voluntarily when, for example, you purchase services, sign up for our newsletter, or contact us directly. Providing this information is optional, but refusing to do so may limit access to certain services.

2. Technical Data

Automatically collected data, including:

IP address

Browser type and version

Device information (e.g., model, operating system)

Access times and page views

This data is gathered using cookies and similar technologies (see "Cookies and Tracking" below).

3. Financial Data

If you make a purchase, we may collect:

Payment method details (e.g., last four digits of your card)

Transaction history

Payments are securely processed by third-party providers (e.g., Stripe).

We do not store your full payment information. For details, refer to Stripe’s Privacy Policy.

4. Social Media Data

If you interact with us via social platforms (e.g., Instagram, LinkedIn), we may access your public profile, including:

Name

Profile photo

Contact details

Any other public information based on your settings

5. Additional Data

Information you provide for specific purposes, such as:

Contest entries or surveys

Feedback forms

How We Use Your Data

We process your personal information to:

Provide and manage our services.

Process transactions and send purchase confirmations.

Communicate with you about your account or purchases.

Send promotional emails (with your consent).

Customise your experience on our website.

Analyse usage trends to improve our offerings.

Prevent fraud and ensure security.

Legal Basis for Processing

We process your data based on:

Consent: You have given clear consent for specific uses.

Contractual necessity: To fulfil our agreement with you.

Legitimate interests: For example, improving our services or marketing relevant content.

Legal obligations: Complying with applicable laws and regulations.

Sharing Your Data

We only share your information when necessary and with trusted third parties, such as:

Service providers: For payment processing, email delivery, hosting, or analytics.

Law enforcement: To comply with legal obligations or protect our rights.

Business transfers: If we sell or restructure our business, your data may be transferred.

We never sell your personal information.

Cookies and Tracking

Cookies are small files stored on your device to enhance your experience. We use cookies to:

Identify logged-in users.

Monitor website performance.

Provide targeted advertising.

You can manage cookies via your browser settings.

For more details, visit What Are Cookies.

Your Rights

Under UK GDPR, you have the following rights:

Access: Request a copy of your personal data.

Correction: Rectify inaccuracies in your data.

Deletion: Request deletion of your data (subject to legal obligations).

Restriction: Limit the processing of your data in certain circumstances.

Portability: Obtain your data in a machine-readable format.

Objection: Object to processing for direct marketing or legitimate interests.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before acting on your request.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal requirements. When no longer needed, your data will be securely deleted.

Security Measures

We implement robust security measures to protect your data, including encryption and regular audits. However, no method of transmission is completely secure. Use our services at your own risk.

International Transfers

If we transfer data outside the UK, we ensure adequate safeguards are in place to protect your information.

Children’s Privacy

Our services are not intended for individuals under 16. If we learn we’ve collected data from a child under 16, we will delete it promptly.

Contact Us

For questions or concerns about this policy, please contact us at:

[email protected]

This Privacy Policy is governed by the laws of England and Wales. By using our services, you agree to these terms.